Frequently Asked Questions
Bulk messaging is the dissemination of large numbers of SMS messages for delivery to mobile phone terminals. It is used by media companies, enterprises, banks (for marketing and fraud control) and consumer brands for a variety of purposes including entertainment, enterprise and mobile marketing.
Transactional SMS is used to send OTPs, informational messages, booking and order alerts to your registered customers. They should not be intended for marketing.
Promotional SMS is used to send offers, discounts or promotions to new and existing customers. The messages may or may not be solicited by the recipients.
Transactional SMS are delivered 24×7 with no time restriction and Promotional SMS can be sent only between 9am and 9pm
Promotional bulk SMS will be delivered with a random 6-digit Sender ID assigned by the telecom operator.
Transactional SMS can be assigned a 6-alpha character Sender ID of your choice. It should correspond with your business or product name.